Supporting older adults at home (UK)

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This case study talks about a project underpinned by Design Thinking. It was funded to use technologies to support vulnerable and older adults living at home, and help to ensure that their families new they were OK.

References:

Holliday, N., Ward, G., Awang, D., & Harson, D. (2014, June). Conceiving and developing a mainstream consumer service to support older or vulnerable people living independently. In ServDes. 2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014 (No. 099, pp. 205-214). Linköping University Electronic Press. (Full pdf provided here)

Ward, G., Holliday, N., Awang, D. & Harson, D. (2015) Creative approaches to service design: using co-creation to develop a consumer focused assistive technology service. Technology and Disability, 27, 5-15. (full pdf available here)

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